Privacy Policy

This policy explains what personal information VootHolidays (vootholidays.com) collects, why, and how we protect it. We follow applicable Indian law, including the Digital Personal Data Protection Act, 2023.

1. Information we collect

• Enquiry details: name, phone number, email, destination, dates, number of travellers and notes you share.
• Booking details: traveller names, ages, ID or passport details and preferences needed to book services.
• Payment details: handled by banks or payment providers; we do not store full card numbers.
• Usage data: basic technical data such as browser type and pages visited, used to keep the site working well.

2. How we use it

• To reply to your enquiry and prepare itineraries and quotes.
• To book hotels, transport, flights, visas and activities for you.
• To contact you about your trip, before and during travel.
• To meet legal, tax and accounting duties.
• To send offers, only if you agree; you can opt out at any time.

3. Sharing

We share only what is needed with the suppliers who deliver your trip (hotels, transport operators, airlines, visa offices) and with service providers who help us run our business. We do not sell your personal data. We may disclose data when the law requires it.

4. Storage and security

We keep your data only as long as needed for your trip and our legal obligations, and we use reasonable technical and organisational measures to protect it.

5. Cookies

The site may use essential cookies and basic analytics to understand how it is used. You can block cookies in your browser settings; some features may then not work fully.

6. Your rights

You can ask to see, correct or delete your personal data, or withdraw consent for marketing. Write to us and we will respond within a reasonable time.

7. Children

We collect children's details only from a parent or guardian, and only to book their travel.

8. Changes

We may update this policy. The date at the top shows the latest version.

9. Contact

Privacy questions or requests: info@vootholidays.com.